Effective Date: 08/01/2025

Storyforge Media, a brand of Grit and Grace Collective LLC, (“Company,” “we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with us through our website, services, and communications, including SMS/MMS text messages.

By using our services or providing us with your information, you consent to the practices described in this Privacy Policy.

1. Company Information

Legal Entity: Grit and Grace Collective LLC (DBA Storyforge Media)
Address: 16772 E Main St, Orange, CA 92865, USA
Email: [email protected]

2. Information We Collect

We may collect the following types of information:

- Personal Information You Provide:

Name, email address, phone number, mailing address

Business information (company name, title, etc.)

Details submitted through forms, surveys, or during events

- Automatically Collected Information:

IP address, browser type, operating system

Website usage data via cookies or tracking technologies

- SMS/MMS Messaging Information:

Phone number and consent status

Message history (content and timestamps) for compliance purposes

3. How We Use Your Information

We use your information to:

- Provide and improve our services

- Schedule and manage appointments

- Send appointment confirmations, reminders, and service updates

- Send occasional marketing, promotional, or informational messages (with consent)

- Respond to customer service requests and inquiries

- Comply with legal and regulatory requirements

4. SMS/MMS Messaging

By opting in through our website, lead magnets, or events, you consent to receive SMS/MMS text messages from us.

- Message Frequency: As needed for appointments and occasional updates.
- Message & Data Rates: Standard rates may apply from your carrier.
- Opt-Out: Reply STOP or OUT to any message to unsubscribe. You will receive a confirmation of your opt-out.
- Help: Reply HELP or email [email protected] for assistance.

5. How We Share Your Information

We do not sell your personal information.
We may share your information with:

- Service providers (e.g., scheduling, CRM, and marketing platforms) who help us operate our business

- Legal authorities if required by law or to protect our rights

- Business transfers in the event of a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

7. Your Privacy Rights

You may:

- Access, update, or correct your personal information

- Request deletion of your personal information, subject to legal and contractual obligations

- Withdraw consent for marketing communications at any time

8. Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to enhance your browsing experience, measure site traffic, and improve our marketing efforts. You may adjust your browser settings to block cookies, but some website features may not function properly.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Email: [email protected]